Advocacy for Specific Human Resource Issues.
Promoting contemporary practices and values of Human Resources.
Increasing the quality of the workforce by integrating interpersonal skills in education.
Advocacy for Specific Human Resource Issues.
Ensure the quality of features in the field of human resources through the certification of professionals of the field.
Raising awareness and creating organizational culture among different sides of interest for the strategic role of human resources.
Strengthen the adoption of labor law and other related laws related to human resources.
Promoting Kosovo's human resources in international organizations.
Monitoring the work of human resources professionals.
Standardization for the qualifications of professions.
Creating a platform for the direction of youth education in Kosovo.
Udhëheqëse me ekpseriencë e Burimeve Njerëzore ë, me një histori të demonstruar të punës në industrinë bankare dhe të sigurimeve. Entuziaste dhe e orientuar drejt arritjes së rezultatit.Me eksperiencë të gjerë në planifikim dhe drejtimin e të gjitha fushave të Burimeve Njerëzore në: përfitimet dhe kompensimet, ligjin e punësimit, marrëdhëniet me punonjës, mbikëqyrjen, menaxhimin e performancës, rekrutimin, sigurinë, mbikëqyrjen dhe trajnimet. Partner strategjik i burimeve njerëzore që zbaton praktikat më të mira të burimeve njerëzore për të lidhur objektivat e organizatës duke maksimizuar potencialin e punonjësve. Njohuri në krijimin e një mjedisi pozitiv pune, që promovon moralin e punonjësve duke zhvilluar marrëdhënie ndërpersonale brenda të gjitha niveleve të organizatës. E diplomuar në Bachelor dhe Master, në fushën Menaxhment dhe Informatikë, në Universitetin e Prishtinës “Hasan Prishtina”, Faklutetit Ekonomik.
MBA – Danube University in Krems (Austria) Certified Management Consultants ™ (CMC®) Train of Trainer (RBI & OSCE Master Trainer Licence), Change management consultant HR Management and Leadership Trainer Kosovo HR Association founder and member Licenced: o Assessor in Assessment Centres for Managers o Development Coach for the “Lominger Leadership Architect® Voices & Choices” Competency Model o DDI® Performance Management trainer o Customer Centricity, o PI Sales Skills, o Training Needs Analysis
Florentina has more than 13 years of experience in developing and implementing HR processes and training programmes within banking, private and non-governmental sector in Kosovo, Western Europe and Latin America. She has also lead internationally funded projects with an aim of supporting the development of SME-s in Kosovo. Holds a MA degree in Organizational Psychology. She has also completed ProCredit Bank’s in-house Academy with a main focus on financial management. Finally, she teaches courses on Organizational Behaviour, Career Counselling, Leadership and Organizational Development, Consumer Psychology and Marketing at University College Dardania, Kosovo.
Dafina is specialized in providing training in sales, soft skills, marketing and entrepreneurship, management and leadership. She trained staff of numerous international and local banks, enterprises and companies. In her work, she uses most recent training methodologies, maintaining an excellent trainer feedback from her trainees. Ms Turkeshi holds a Master Degree in Management, Organization and Business Economics (MMOBE) with Universitat Autonoma de Barcelona (UAB), Spain. She is a graduate of Management and Informatics Faculty, University of Pristina, Kosovo.
Experienced Human Resources Manager with a demonstrated history of working in banking and retail. Skilled in Negotiation, Business Planning, Analytical Skills, Banking, and HR Policies. Strong human resources professional with a Bachelor's degree focused in Economics from University of Prishtina.
An experienced human resources professional with over 11 years of proven strategic strengths and top performance in all aspects of operations and logistics of employment recruiting and management, training, development, capacity building and communications. Specialties: Human resouces operations and logistics, recruiting, training, communications, loan processing, client relations and management.
• Leadership Architect "Lominger LA 101, VOICES & CHOICES" Consultant (professional Leader Development Programme) • Development Assessment Centre - Licensed Assessor • Train the Trainer package - Master Trainer • Customer Centricity - Trainer • SME Premium Advisory 360' - Trainer • TNA (training needs analyses) - Consultant • Creative workshops - Facilitator • Focus Groups - Facilitator • Online Learning - Developer, Trainer and Consultant • RBI eLearning – Trainer
Eksperiencë në temat:
•Management Modules: (Planning & Goal setting strategies, Self-improvement & Self-management, Communication, Motivation Strategies, Management Styles), • SME Clients Advisory 360°, • Customer Centricity & Experience, • Train the Trainer and Presentation / Training skills, • Sales skills and techniques, • Emotional and Social Intelligence, • Positive Leadership, • HR Management, • Performance Management, • Alternative Learning methods, • Team building programme (outdoor & indoor), • Multimedia Based Education, • Professional business and academic presentations
*Master in Economy – Entrepreneurship, University of Ljubljana - FELU *Business Consultancy for different private organizations, companies and state public Institutions *Experience as Entrepreneur (established businesses and helped other to build their businesses) *Events Management (Excursions, sports tournaments, festivals, cultural events, fairs etc) *Lecturer in the Kosovo Bankers Association, in the EFCB (European Foundation Certificate in Banking, part of EBTN – European Banking Training Network) programme, lectured subject of General Management in Banking. *Lecturer and Trainer for different private and public organization mainly in Management topics.